Customer Supplied Garment Waiver

At AJs Stitchin Time we prefer to work on garments and items we obtain from our suppliers. We use clothing and items in our embroidery that have been tested and proven to provide quality embroidery. Embroidery machines can be fickle and sometimes eat garments. Occasionally during the embroidery process, a garment or item will be damaged. Sometimes we may experience unexpected results sewing on untested material. We may have a misunderstanding about color or placement of the design.

If we have supplied the garment or item, we have calculated a margin of error in the cost and will replace it. We cannot replace garments or items we have not sold or provided. If you supply the garment or item and there is a problem, we do not replace your item. Your damaged piece will be returned to you as is. Problems do not arise often, but the customer must be aware and agree to the possibility.

By signing this waiver, the customer releases AJs Stitchin Time of all responsibility in the instance of damaged or unexpected results to the customer’s supplied garment or item to be embroidered.

Customer: __________________________ Date:____________________

When stitching on customer supplied items there is not a lot of room for errors. Your machine may have a hiccup and that could mean the difference in making a profit or loosing big time money.

Things that can go wrong:

• Machine error

• Birds nest

• The hoop slips

• Wrong color

• Wrong backing

The form below is a Customer Supplied Garment Waiver. I use it anytime I sew on customer supplied items.

Feel free to copy and alter it and use it in your business.