Service and Repair

Training

Coupons

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Here are my Rates and Cost Estimates for service calls and training. Call or Send me your infomation and we can provide an estimate.

To estimate the cost, add the Service Rate +Travel Rate + Lodging Rate.

 

 

SERVICE RATE:  - $95.00 per hour.

  • The invoice is printed before the service and the time printed on the invoice is only an estimate and will be adjusted as needed.
  • There is a Two hour minimum on calls.

TRAVEL RATE:  - .65 per mile, round trip.

  • Round Trip Mileage as determined by Google Maps.
  • Road Trips and Shared Trips: I split the cost of travel between the customers involved in the Trip if they are in the same area. This will usually make the travel cost Half Price.
  • I have a coupon for Travel cost. You may qualify for a discount on your travel cost.
  • Hourly travel rate:  $45.00 per hour for travel time over the estimated travel time provided by Google Maps.
  • -- This rate may be used when the actual travel time is significantly longer than the estimated time provided by google. (Hurricane evacuation, Football games, Baseball games, Convention, event rates etc...)

LODGING RATE:  - $120.00 per night

  • When overnight stays are required a Lodging Fee may be charged.
    • Lodging may be required if the Travel Time and Time of service is over 8 hours.
    • Lodging may be required if you are on a scheduled trip with other customers.
  • This rate may be higher if the rates of the hotels in the area exceed the Lodging Rate. (Football/Baseball games, event rates etc...)
  • This fee covers food and lodging.

 


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AIR TRAVEL:

Payment in full is required before the flight can be booked. Adjustments may be made after the service date. There are three separate charges for Air Travel:

  • AIR SERVICE RATE: 95 per hour

* There is a 2 hour minimum on service calls involving Air Travel.

  • AIR FARE: 

* This is the cost of the Air Fare.

  • AIR TRAVEL DAILY RATE: $350.00 per Day

* Covers travel time, hotel, car rental, fuel, airport parking, baggage fees, food, and other expenses.

* This price is charged for each day from departure to return.


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EMBROIDERY DIGITIZING:

* $25.00 for first 10,000 stitches +$2.50 per 1000 stitches for any stitches over 10,000

 


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Phone Support  ;-)

  • 3 months of free phone support for my Training, Service, and Warranty, customers.
   
  • Initial consultation - 1st quarter hour is free.
  • $100.00 per hour - $25.00 per quarter hour.
  • Paid in advance by PayPal
  • Skype, Join.me and GoToMeeting are availible. I need prior notice to set them up.

Make Payment

   

Call Tracee at 678-431-1467 to arrange for phone support.

 

 

 


 

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Payment:

* Full Payment is due AT THE TIME OF SERVICE unless prior arrangements have been made. We accept cash, check, money order, and credit card.

* For air travel, payment in full is required before the flight can be booked. Adjustments may be made after the service date.

* A $50 fee will apply to all returned checks.

* For Card payments over $1000.00 there is a 3% Credit/Debit Card Processing Fee.

* We add a percentage to the cost of parts to cover re-stocking, processing, and handling.

* You can make a payment by card on our website. http://www.ajstitch.com/service-and-repair/3-make-a-payment-through-paypal 


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Discount Coupons:

We offer Discount Coupons on Service and Travel cost.

Check out our coupon page for more information.

Check for our money saving coupons. 

 


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 EMERGENCY, WEEKEND, AND HOLIDAY SERVICE CALLS

 tumblr m62g70wyJN1qbme8mYour business is important to me. I could work on embroidery machines all the time, but my wife says I have to spend a little time with the family. She said that not spending time with the family is a violation of our ROOMMATE AGREEMENT. Go figure... 

Due to the increased traffic, increased hotel rates, and because I need time with my family I have to charge extra for Emergency calls on weekends, holidays, and emergency situations.

I do emergency, weekend, and Holiday calls but I have to charge extra. Here are my emergency rates.

EMERGENCY SERVICE RATE:  - $150.00 per hour

  •  There is a Four hour minimum.

EMERGENCY TRAVEL RATE:   - $1.50 per mile, Round trip.

  •  Round Trip Mileage as determined by Google Maps.
  •  Hourly travel rate:  $45.00 per hour for travel time over the estimated travel time provided by Google Maps.
  • -- This rate may be used when the actual travel time is significantly longer than the estimated time provided by google. (Hurricane evacuation, Football games, Baseball games, Convention, event rates etc...)-

EMERGENCY LODGING RATE:   - $180.00 per night

  • This rate may be higher if the rates of the hotels in the area exceed the Lodging Rate. (Football/Baseball games, event rates etc...)