Frequently asked questions (FAQ) or Questions and Answers (Q&A)

Oil and Grease for your Embroidery Machine:

In the maintenance field the general rule is anytime metal rubs against metal you put a dab of grease on it. Machine maintenance will prolong the life of your machine and give you more sewing time. Embroidery machines do not last forever but a little preventive maintenance will keep your machine running and trouble free.

Be aware that there are many types of oil and grease on the market, and some may not be too healthy for you machine. Let's examine the maintenance schedule and I recommend to keep you machine oiled and lubricated.

 You should follow the recommendations of your distributor and/or manufacturer. They usually have information and directions in the users manual or on their website. With that information in mind with most companies there are 3 different oiling/lubrication schedules. This of course depends on how heavily you use your machine.

Under normal use where the machine is used consistently but not constantly most manufacturers recommend a Daily, Weekly, and Yearly. If you are running constantly, as in 1000s of shirts none stop all day you may want to use 4 hours, Bi-weekly, and Bi-annual.

From Wikipedia (Appliqué - Wikipedia): Appliqué is ornamental needlework in which pieces or patch of fabric in different shapes and patterns are sewn or stuck onto a larger piece to form a picture or pattern.

Two of the most common ways to do applique' with an embroidery machine is using a technique called Pre-Cut Applique' and with another technique called Cut-In-Place Applique'

 "Work in Progress"

Please check back.

Breaking into embroidery? Thinking of adding an additional embroidery machine to your shop? Should you buy a single head machine or a multi-head machine? Here are several things that you need to consider when buying an embroidery machine.

During my time working on embroidery machines I have seen a huge variety of clients that have been successful in this industry. The main things that makes an embroidery business successful is turning out quality products, producing the items when you promise them, and finding your niche in the business.

Turning out quality products: You only have one chance to impress a customer, so I advise you to never let anything go out the door that you are not completely happy with. Too often I have clients that are new to the business and buy an embroidery machine. They are so excited and start taking orders from customers, sometimes even before they get the machine. Be aware that there is a learning curve that comes with embroidery. When we got our machine, it took us several weeks to turn out a consistent product. If you do your own digitizing it can take months to be consistent.

Producing the items when you promise them: Delivering your product when you promise is tremendously important. Do not promise something this afternoon if you are not sure you can deliver. I would rather tell a customer that you can’t get to it until Friday and call them to tell them that you completed it early.

Finding your niche is important: There are all kinds of sources for customers, you need to identify your customer base. Some examples… sports, public safety, military, motorcycle clubs, schools, Greek organizations, churches, weddings, funerals, children, Christmas, fraternal organizations, monogramming, and the list goes on. You can focus on any one or combination as your customer base. You may want to focus on several groups so if one has a down season the other kicks in.

Great tools for use with your embroidery machine.

When it comes to commercial embroidery machines there are all kinds of things that you can buy to make your work easier. Some things work better than others and some don't work at all.

Here are some reviews and information on some things that I have found.

      Here are some quick links to things you might need as you are running your embroidery business.

         Link Page:

• Embroidery Machine Companies
• Parts and Support
• Shirts, Caps, Blanks, and Supplies
• Printed Circuit Board Repair

 People bring you all kinds of things to embroider, and you can get into some real trouble if you mess it up. Stitching the wrong color, in the wrong place and any other various errors can put a real cramp in your paycheck.

When we first started business we were doing some towels for a friend of the wife's. We were sewing one initial on a set of 8 towels, and we gave them the friends and family discount, a whopping $3.00 a piece. Everything was going well until the last towel when my machine became hungry and ate it. The towel slipped and the hoop came apart. I tried to fix the towel and knocked a hole in it. I tried something else and hole got bigger. We finally decided that we had to replace the towel.

The label had a fancy name and informed us that the towel was made of 800 thread count Egyptian cotton. So the search began. Over the next few days Tracee went to Macys, Bed Bath and Beyond, Target, Sears, Neiman Marcus etc.. and could not find a replacement for the Fancy Named, 800 thread count, Egyptian cotton towel. She finally gave up and called her friend.

Her friend told her not to worry about it, she bought the towel at Walmart.

So to recap this sad tale, Tracee spent about three days searching for a towel to replace a 5 dollar towel from Walmart. We only made $3.00 on it.

That is why we have a CUSTOMER SUPPLIED GARMENT WAIVER.

Feel free to copy and use it in your business.

Hi Dennis,

I've got a problem with some particular reinforced hats that I've never encountered before. The hard plastic threads inside the hat are being pulled out and breaking needles. I'm not sure if there is a workaround or if the hats are just going to be problematic and to do the best I can with them with another method. I've really slowed everything down and tried hooping in the best ways I know how but this is also a new one for me. I added a pic of the "thread" problem. Any help would really be appreciated as the client will be in antsy/pressure mode soon.

How do you find out how many stitches on a Toyota Embroidery Machine? These videos explain how.

This also works on Tajima TEJT (NEO  and Neo II)

Rotary Hook

Rotary hooks rotate twice every time the needle comes down, so if you run your machine at 700 stitches per minute the hook spins at 1400 stitches per minute (SPM). The interior of the Hook has a rail that slides in a raceway and holds the hook together. There are no bearings, so the rail and raceway are metal on metal. This is the only point on the machine that most manufactures recommend you lubricate every four hours of use. ​Rotary hooks may need to be replaced at around 3 to 5 years, depending on use and maintenance of the machine.

Sometimes your Avance' 1501 may give a main motor lock or main shaft error. This error also is known to occur in Toyota 9100, Toyota 9000, Tajima TEJT Neo, and Tajima TEJT Neo II.

A number of things may cause this, including but not limited to:

• Stalled Rotary Hook-
  • Worn, friction seized. Caused by heavy use and poor oiling.
  • Object stuck in the rotary hook. broken needle, thread, etc.
• Main Motor defect.
• Dry bearings/ bushings.
• Main motor linkage.

This article addresses the Dry bearing/bushing issue.