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Service and Repair

 

AJ's Stitchin' Time provides on-site Commercial Embroidery Machine Repair, Service, and Training on most brands of machines.

I began working on embroidery machines in 2008. Pantograms offered a technician’s class where they had one of the engineers that help design Toyota embroidery machines teach the class. I was able to graduate from the class and one of the things they told us is “If you can work on one embroidery machine you can work on any of them.”

I found that what they said is true, all embroidery machines are basically CNC, (Computer Numeric Controlled) machines like a laser cutter or a CNC Router. They have the same basic components. Some of them are configured differently but all are pretty much the same.

One thing that makes me different than other technicians is that I work on just about any embroidery machine. If you think of me as a doctor of embroidery machines, I would be considered a general practitioner. I know some machines better than others from on-the-job experience.



  

Here is a list of embroidery machines that I work on.

Germany: ZSK,

Japan: Barudan, Happy, Melco, Tajima, Toyota,

Korea: SWF

Chinese: Avance', Butterfly, Dublin, Highland, Mesa, Meistergram, Pantogram, Pro Capsule, Ricoma, and any Chinese made embroidery machine that uses Dahao software.

 


 

I am currently certified, trained and/or approved as a technician for the following commercial embroidery machines. I am authorized to service, train and do warranty work on these machines.

2008: Toyota – Trained, and certified service and repair technician, rank A
2008: Happy – Certified and approved on single and multi-head machines.
2009: Meistergram - Trained, certified and approved on single and multi-head machines.
2009: Ricoma – Trained, certified and approved.
2013: ZSK – Trained, certified and approved on single and multi-head machines.
2014: Tajima – Approved by Hirsch.
2014: SWF – Approved by Stitch it International, Sew-tech, Coldesi and SWF Central.

 

  

 

 

 GENERAL SERVICE AND PREVENTIVE MAINTENANCE : This is what is included in a general service and preventive maintenance.

  • Timing: Clean, deburr, replace, and/or reset hook timing as needed. 
  • Knife/Trimmer: Trimmer mechanism checked for proper function. New trimmer parts will be installed if needed.
  • Picker: Check picker action and adjust or replace as needed.
  • Wiper/ Thread Catcher: Check wiper function. Adjust or replace as needed.
  • Tensions: Check Tensions as needed.
  • Pantograph: Check belts for wear and tension. Replace and adjust as needed.
  • Addresses any other machine issues and customer concerns.
  • Oil and Grease machine per manufacturers specifications.
  • Perform a test sewout for the machine as needed.

 

Be Prepared for your Service: There are a few things that you can do and have on hand that will help us when we schedule you for your service.

  • Pre-order any parts that you think may be needed for the service and repair. you may want to look at the Emergency Repair Kit listed below.
  • Please have a chair available. I need to be eye level with the rotary hook and I don't get up and down like I used to.
  • Please have the machine threaded. We don't mind threading your machine but it can save you service time if the machine is threaded when we arrive.
  • Please have a hoop ready for the sewout, one for each head.  I use a h-test in a 5.5 inch (15cm) hoop with cutaway backing.
  • For a thorough service I may need access to the rear of the machine.

 


OTHER SERVICES:

  • Machine relocation and installation
  • Operation and Training classes
  • Digitizing
  • Phone Technical Support

 

Maintenance Time Estimate: 2 Hour Minimum

  • 1 HEAD = 1-3 hours
  • 2 HEAD = 2-3 hours
  • 4 HEAD = 3-4 hours
  • 6 HEAD = 4-8 hours
  • 8,12, & 15 HEAD = 6 + hour

 

 

 

 

 

 

 

Older Machines:


I enjoy working on embroidery machines but found that I cannot guarantee that I can fix all machines. Some machines, especially older machines, and ones that have been worked on by other technicians, sometimes present unique problems.

I have a fellow technician I work with sometimes that says “I will wash your car, mow your lawn, or work on your embroidery machine. But, I charge the same amount for any service call.” Sometimes older machines present unique and interesting problems. Some of these machines I call my ZIP CODE MACHINES because I can repair one component of these machines and something else entirely unrelated may break before I get out of the Zip Code. Some of the issues that I encounter are:

  • Older repairs done by other technicians or DIY Owners
  • Out of date technology.
  • Parts are not available.
  • Technical support may no longer be provided by their company.
  • The company may no longer be in business.
  • I am trained on machines that were built after 2007.

The bottom line is I will do my best to repair your machine but I cannot guarantee that I can repair these older machines. I will be happy to work on them, but I must charge for the time and expenses that it takes to stay in business.

 

 

Embroidery Machine Repair, Embroidery Machine Service, Embroidery Machine Technician,

 

 

 

Emergency Repair KitEmergency Repair Kit:

Nothing is worse than having a technician arrive at your business and after a brief look he tells you we must order parts. The repair is delayed, additional expenses of return service, and the lost use of the machine gets expensive. I have created a list of the most common parts and suggested things that may need to be replaced on a machine.

Emergency Repair Kit.

Happy Machine - Needle Bar Driver

 

 

 

 

Here is a page that I put together that has links to websites for parts, manuals, and other helpful sites for embroidery.

 

 Quick Links

 

Quick LinkQuick Links

 

 

 

 

 Make a payment.

https://paypal.me/AJStitch

 

 

 

Embroidery Machine Repair, Embroidery Machine Service, Embroidery Machine Technician,

 

 

 

Click on the articles below to find out more.

 

 

Nothing is worse than having a technician arrive at your business and after a brief look he tells you we must order parts. The repair is delayed, additional expenses of return service, and the lost use of the machine gets expensive. I have created a list of the most common parts and suggested things that may need to be replaced on a machine.

I call it an Emergency Repair Kit. I suggest you order one for each head, but you will probably not need everything in a set for each head. This list of parts is a suggested list. They cover the most common parts that may need replacing when you have a service on the machine. This is also a list of a good set of spare parts to have on hand.

You know your machine so if you don’t have issues with it trimming you may not need to order the knife sets. If you haven’t replaced the rotary hooks since you bought the machine you may want to order all four. If you don’t need a new set of needles you don’t need to order them.

​Consult your parts supplier and parts manual for the correct parts for your machine.

 

 


 
© {2007} AJ's Stitchin' Time, AJSTITCH.COM, AJST, Dennis Wilson. All Rights Reserved.

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