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Your phone calls are important to us:

Your phone calls and email are important to us but we are a small operation. Tracee has a full time job, has 6 Grandchildren, and helps me with my scheduling. Some of the places I go have poor phone and internet reception and I miss calls. When I am working on someone’s machine I don’t like to use their time to field calls.

With this in mind we really do want your business and will do our best to help you with your service and questions. We try to adhere to the following guidlines.




Phone Contact:

  • Tracee is usually easier to contact than I am.
  • She is usually availible from 9-5, Monday through Friday.
  • Please leave a message and we will try to return your call by the end of the next business day.
  • Holidays, after hours, and weekend calls may be returned the following work day. We do work some holidays and weekends so leave a message and we will call you when we can.



Email Contact:

  • Availible anytime.
  • We will try to return your email by the end of the next business day during the work week.
  • Most of the time we can respond within 24 hours, but sometimes I have horrible and slow internet connections, or I am traveling most of the day, so I appologize in advance if it takes a couple of days to get back to you.